Privacy Policy

1. Who We Are

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Rose + Ember is a boutique creative agency and digital learning platform that provides branding, marketing, and educational services to small business owners and entrepreneurs.

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Business Name: Rose + Ember
Website: www.roseemberfoundry.com
Contact: hello@roseemberfoundry.com

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2. What Information We Collect

We may collect and process the following types of personal information:

• Identity Data – Name, username or similar identifier.

• Contact Data – Email address, phone number, social media handles.

• Technical Data – IP address, browser type and version, location, and device type.

• Usage Data – Information about how you use our website, platform, and services.

• Marketing and Communications Data – Preferences in receiving marketing and communication from us.

• Transaction Data – Payment information (processed securely via third-party gateways such as Stripe or PayPal).

 

3. How We Collect Your Data

We collect data through:

• Direct interactions: when you fill out forms, sign up for courses, email us, or make a purchase.

• Automated technologies: via cookies, server logs, and analytics tools (such as Google Analytics or Meta Pixel).

• Third-party integrations: including email marketing platforms, payment processors, and social media.

 

4. How We Use Your Information

Your data may be used to:

• Provide access to The Ember Channel and other services.

• Personalize your learning experience and track course progress.

• Process transactions and manage subscriptions.

• Communicate with you, including responding to inquiries and sending updates.

• Send newsletters, course notifications, and promotional emails (you can opt out at any time).

• Improve our website, content, and user experience through analytics.

 

5. Cookies & Tracking

Our website uses cookies to:

• Maintain session data

• Track visitor behavior (via analytics tools)

• Personalize your experience

You can disable cookies through your browser settings, though some functionality may be affected.

 

6. Sharing Your Information

We do not sell your data. However, we may share your information with:

• Trusted third-party service providers (e.g. email platforms, analytics providers)

• Payment processors (e.g. Stripe, PayPal)

• Legal authorities, if required by law

All third-party partners are obligated to respect the security of your data.

 

7. International Data Transfers

As an Australian-based business with international users, your data may be processed outside your country of residence. We take steps to ensure appropriate safeguards are in place to protect your data under applicable laws.

 

8. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements.

 

9. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access, correct, or delete your personal data

• Object to processing or request data portability

• Withdraw consent at any time

To exercise your rights, contact us at: hello@roseemberfoundry.com

 

10. Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

 

11. Third-Party Links

Our website and platform may include links to third-party websites or plugins. We are not responsible for the privacy practices of those websites.

 

12. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Please review it regularly.

 

13. Contact Us

For any questions, concerns, or requests regarding your privacy:

Email: hello@roseemberfoundry.com